HP Engage Flex Pro-C Retail System
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HP Engage Flex Pro-C Retail System

HP Engage Flex Pro-C Retail System

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Typical locations you may find a serial number on your product:
  • Back of product
  • Under the battery
  • For laptops, press  Fn + Esc
  • For desktops, press Ctrl + Alt + s
  • For Chromebooks, on the sign in screen, press Alt + v
  • On the barcode
​Product may experience a HP Secure Boot error after installing a cumulative Microsoft Security Update.View details

Product specifications

Product name
HP Engage Flex Pro-C Retail System
Subcategory
Point of Sale (POS) and Kiosks
Chipset
Intel® Q370
Sustainable impact specifications
Low halogen
Memory Slots
4 DIMM
Internal drive bays
Two 2.5"; Two M.2
I/O Port location
Rear
Ports
1 headset connector; 1 RJ-45; 1 configurable video port; 1 USB 3.1 Gen 1 (charging); 2 configurable video ports; 1 DisplayPort™ 2.0
I/O Port location
Front
Ports
2 USB 3.1 Gen 1
External I/O ports footnote number
[11]
Ports note
Additional optional ports include up to 6 RS-232 (5/12V), up to 6 12V USB, 1 24V USB, 1 RJ-12 cash drawer.
Expansion slots
1 half-height PCIe x16 (x4); 2 full-height PCIe (x1); 2 half-height PCIe x4
Power
250 W internal power adapter, up to 90% efficiency, active PFC
Operating humidity range
20 to 85% RH
Minimum dimensions (W x D x H)
30 x 30.2 x 10 cm
Weight
3.99 kg
Weight note (metric)
Exact weight depends on configuration.
Security management
Power-on password (via BIOS); Setup password (via BIOS); Trusted Platform Module TPM 2.0 Embedded Security Chip; USB enable/disable (via BIOS); Serial enable/disable (via BIOS); DriveLock; HP BIOSphere; HP Password Manager; HP Power On Authentication; Intel® Identity Protection Technology (Intel® IPT); RAID configurations; Removable media write/boot control; SATA port disablement (via BIOS); Support for chassis padlocks and cable lock devices; HP Sure Start Gen 4; Solenoid lock and hood sensor; HP Sure Run; Parallel enable/disable (via BIOS); Front USB enable/disable (via BIOS); HP BIOSphere Gen4; HP Sure Recover; HP Sure Sense; Multi-factor Authentication; HP Sure Click; HP Secure Erase; HP Client Security Manager; HP Multi-Factor Authenticate; HP Sure Click (Standard); HP Sure Sense (Standard); HP Sure Recover (via network); HP Sure Admin; Device Guard Enablement
Software included
Buy Office; HP ePrint Driver; HP Recovery Manager; HP Support Assistant; Absolute Persistence module; HP Hotkey Support; HP Wireless Wakeup; HP ePrint Driver + JetAdvantage
Manufacturer Warranty
3 year (3-3-3) limited warranty and service offering includes 3 years of parts, labor and on-site repair. Terms and conditions vary by country. Certain restrictions and exclusions apply.
Tech spec footnote
[3] NOTE: Your product does not support Windows 8 or Windows 7. In accordance with Microsoft’s support policy, HP does not support the Windows® 8 or Windows 7 operating system on products configured with Intel® and AMD 7th generation and forward processors or provide any Windows® 8 or Windows 7 drivers on http://www.support.hp.com.
Tech spec footnote
[4] Multi-core is designed to improve performance of certain software products. Not all customers or software applications will necessarily benefit from use of this technology. Performance and clock frequency will vary depending on application workload and your hardware and software configurations. Intel’s numbering, branding and/or naming is not a measurement of higher performance.
Tech spec footnote
[5] Intel® Turbo Boost technology requires a PC with a processor with Intel Turbo Boost capability. Intel Turbo Boost performance varies depending on hardware, software and overall system configuration. See www.intel.com/technology/turboboost for more information.
Tech spec footnote
[7] Some functionality of this technology, such as Intel Active management technology and Intel Virtualization technology, requires additional 3rd party software in order to run. Availability of future "virtual appliances" applications for Intel vPro technology is dependent on 3rd party software providers. Compatibility of this generation of Intel vPro technology-based hardware with with future "virtual appliances" is yet to be determined.
Tech spec footnote
[8] For systems configured with more than 3 GB of memory and a 32-bit operating system, all memory may not be available due to system resource requirements. Addressing memory above 4 GB requires a 64-bit operating system. Memory modules support data transfer rates up to 2133 MT/s; actual data rate is determined by the system's configured processor. See processor specifications for supported memory data rate. All memory slots are customer accessible / upgradeable.
Tech spec footnote
[9] All memory slots are customer accessible / upgradeable.
Tech spec footnote
[10] For hard drives and solid state drives, GB = 1 billion bytes. TB = 1 trillion bytes. Actual formatted capacity is less. Up to 16 GB (for Windows 7) and 36 GB (for Windows 8.1/10) of system disk is reserved for the system recovery software.
Tech spec footnote
[11] (2) USB 3.1 Gen 1 (5 Gb/s signaling data rate. Actual throughput may vary): allows for wake from S4/S5 with keyboard/mouse when connected and enabled in BIOS.
Tech spec footnote
[12] Intel® I210-T1 PCIe® GbE: Sold separately or as an optional feature.
Tech spec footnote
[13] Wireless access point and internet service required. Availability of public wireless access points is limited. The specifications for the 802.11ac WLAN are draft specifications and are not final. If the final specifications differ from the draft specifications, it may affect the ability of the notebook to communicate with other 802.11ac WLAN devices.
Tech spec footnote
[14] HP Sure Recover is available on the HP Engage Flex Pro with 8th generation Intel® processors and requires an open, wired network connection. Not available on platforms with multiple internal storage drives or Intel® Optane™. You must back up important files, data, photos, videos, etc. before using HP Sure Recover to avoid loss of data.
Tech spec footnote
[15] HP BIOSphere Gen4 Requires Intel® 8th Gen processors. Features may vary depending on the platform and configurations.
Tech spec footnote
[16] HP Client Security Suite Gen 4 Requires Windows and Intel® 8th generation processors.
Tech spec footnote
[17] HP Password Manager Requires Internet Explorer or Chrome or FireFox. Some websites and applications may not be supported. User may need to enable or allow the add-on / extension in the internet browser.
Tech spec footnote
[18] HP Sure Start Gen4 is available on the HP Engage Flex Pro equipped with 8th generation Intel® processors.
Tech spec footnote
[19] Intel® Identity Protection Technology (Intel® IPT) Models configured with Intel® Core™ processors have the ability to utilize advanced security protection for online transactions. Intel® Identity Protection Technology (Intel® IPT), used in conjunction with participating web sites, provides double identity authentication by adding a hardware component in addition to the usual user name and password. Intel® Identity Protection Technology (Intel® IPT) is initialized through an HP Client Security module.
Tech spec footnote
[20] Firmware TPM Is version 2.0. Hardware TPM is v1.2, which is a subset of the TPM 2.0 specification version v0.89 as implemented by Intel Platform Trust Technology (PTT).
Tech spec footnote
[21] RAID configuration Is optional and does require a second hard drive.
Tech spec footnote
[22] HP Sure Run Is available on HP Engage Flex Pro products equipped with 8th generation Intel® or AMD processors.
Tech spec footnote
[23] The TWR can support a single graphics card up to 75W. When configured with dual graphics cards support is limited to 35W for each.
Tech spec footnote
[24] Based on US EPEAT® registration according to IEEE 1680.1-2018 EPEAT®. EPEAT® status varies by country. Visit www.epeat.net for more information.
Tech spec footnote
[25] External power supplies, power cords, cables and peripherals are not Low Halogen. Service parts obtained after purchase may not be Low Halogen.
Tech spec footnote
[26] HP Sure Sense currently available as an HP Softpack. HP Sure Sense will also be included in the image starting February 17, 2020.
Tech spec footnote
[27] HP Sure Click is only supported on Intel Core i3, i5, i7, and i9 processors.
Tech spec footnote
[28] HP Sure Click, Sure Run, Sure Recover & Sure Sense is supported on Win 10 Pro & Win 10 IoT Enterprise 2019 LTSC; but not on Win 10 IoT Enterprise 2016 LTSB.