HP Engage One Prime
Welcome to the product support page!
HP Engage One Prime

HP Engage One Prime

Submit
Alert
Learn more
Typical locations you may find a serial number on your product:
  • Back of product
  • Under the battery
  • For laptops, press  Fn + Esc
  • For desktops, press Ctrl + Alt + s
  • For Chromebooks, on the sign in screen, press Alt + v
  • On the barcode

Product specifications

Product name
HP Engage One Prime
Subcategory
Point of Sale (POS) and Kiosks
Chipset
Qualcomm® Snapdragon™ APQ8053 Lite and 8053 PRO
I/O Port location
Rear
Ports
2 USB 2.0; 1 USB 3.1 Gen 2 Type-C™ (onboard)
External I/O ports footnote number
[8]
Barcode scanner
Integrated camera based barcode scanner
Magnetic stripe reader
Integrated MSR
Power
45 W external power adapter, up to 87.8% efficiency, active PFC
Operating humidity range
20 to 85% RH
Minimum dimensions (W x D x H)
33.4 x 26 x 12.7 cm
Weight
3.57 Kg
Manufacturer Warranty
1 year (1-1-0) limited warranty and service offering includes 1 year of parts and labor. Terms and conditions vary by country. Certain restrictions and exclusions apply
Tech spec footnote
[1] Key processor and memory characteristics include: Customized octa-core applications processor. Support for USB 3.0, eMMC 5.1, and SD 3.0. Low-power Qualcomm sensor core with Qualcomm Hexagon DSP. Non-PoP high-speed memory and LPDDR3 SDRAM designed for 933 MHz clock.
Tech spec footnote
[2] Multicore is designed to improve performance of certain software products. Not all customers or software applications will necessarily benefit from use of this technology. Performance and clock frequency will vary depending on application workload and your hardware and software configurations. Qualcomm’s numbering is not a measurement of clock speed.
Tech spec footnote
[3] The memory is soldered down.
Tech spec footnote
[4] For storage drives, GB = 1 billion bytes. Actual formatted capacity is less. Up to 7GB of disk is not user available.
Tech spec footnote
[5] The storage is soldered down.
Tech spec footnote
[6] Wireless access point and Internet service required and sold separately. Availability of public wireless access points limited.
Tech spec footnote
[7] EPEAT® registered where applicable. EPEAT registration varies by country. See www.epeat.net for registration status by country. See HP’s 3rd party option store for solar energy accessory at www.hp.com/go/options.
Tech spec footnote
[8] One of the USB-C ports is used for the power supply.
Tech spec footnote
[9] The Customer facing display is optional.