HP Color LaserJet Pro M255dw
Welcome to the product support page!
HP Color LaserJet Pro M255dw

HP Color LaserJet Pro M255dw

Submit
Alert
Learn more
Typical locations you may find a serial number on your product:
  • Back of product
  • Under the battery
  • For laptops, press  Fn + Esc
  • For desktops, press Ctrl + Alt + s
  • For Chromebooks, on the sign in screen, press Alt + v
  • On the barcode

Product specifications

Product name
HP Color LaserJet Pro M255dw
Subcategory
Single and multifunction printers
Sub brand
LaserJet Pro
Country of origin
Made in Vietnam
Number of print cartridges
4 (1 each black, cyan, magenta, yellow)
Print speed black (ISO, A4)
Normal: Up to 21 ppm Measured using ISO/IEC 24734, excludes first set of test documents. For more information see http://www.hp.com/go/printerclaims. Exact speed varies depending on the system configuration, software application, driver, and document complexity.
Print speed color (ISO, A4)
Up to 21 ppm Measured using ISO/IEC 24734, excludes first set of test documents. For more information see http://www.hp.com/go/printerclaims. Exact speed varies depending on the system configuration, software application, driver, and document complexity.
First page out (ready)
Black: As fast as 10.5 sec Measured using ISO/IEC 17629. For more information see http://www.hp.com/go/printerclaims. Exact speed varies depending on the system configuration, software application, driver, and document complexity.
Print quality black (best)
Black: Up to 600 x 600 dpi Color: Up to 600 x 600 dpi
Print Resolution Technologies
ImageRET 3600
Duty cycle (monthly, A4)
Up to 40,000 pages
Recommended monthly page volume
150 to 2,500
Processor speed
800 MHz
Wireless capability
Built-in 802.11 b/g/n; Authentication via WEP, WPA/WPA2, or 802.1X; Encryption via AES or TKIP; WPS; Wi-Fi Direct
Minimum System Requirements
Windows® 10, 8.1, 8, 7: 32/64-bit, 2 GB available hard disk space, Internet connection, USB port, Internet Explorer; Windows Vista®: 32-bit only, 2 GB available hard disk space, Internet connection, USB port, Internet Explorer 8; Windows® XP SP3 or higher: 32-bit only, any Intel® Pentium® II, Celeron® or 233 MHz compatible processor, 850 MB available hard disk space, Internet connection, USB port, Internet Explorer 8; Windows Server support is provided via the command line installer and supports Win Server 2008 R2 and higher
Minimum System Requirements for Macintosh
Apple® macOS Sierra (v10.12), macOS High Sierra (v10.13), macOS Mojave (v10.14), macOS Catalina(v10.15), 200 MB available hard disk space, Internet required for download, USB
Compatible Operating Systems
Windows 11; Windows 10; Windows 8; Windows 7; Windows Vista; macOS 10.12 Sierra; macOS 10.13 High Sierra; macOS 10.14 Mojave; macOS 10.15 Catalina
Operating system supported footnote number
[1]
Operating system (supported note)
Not supporting Windows® XP 64-bit and Windows Vista® 64-bit; "Compatible Operating Systems" are not supported with INBOX software, but downloadable from online; Full solution software available only for Windows 7 and newer; Windows Server OS install driver only; Windows RT OS for Tablets 32/64-bit uses a simplified HP print driver built into the RT OS; Linux systems use in-OS HPLIP software
Media sizes supported
Executive (184 x 267 mm); Oficio 8.5x13 (216 x 330 mm); 4 x 6 (102 x 152 mm); 5 x 8 (127 x 203 mm); A4 (210 x 299 mm); A5 (148 x 210 mm); A6 (105 x 148 mm); B5(JIS) (182 x 257 mm); B6(JIS) (128 x 182 mm); 10 x 15cm (100 x 150 mm); Oficio (216 x 340 mm); 16K (195 x 270 mm; 184 x 260 mm; 197 x 273mm); Postcard(JIS) (100 x 147 mm); Double Postcard(JIS) (147 x 200 mm); Envelope #10 (105 x 241 mm); Envelope Monarch (98 x 191 mm); Envelope B5 (176 x 250 mm); Envelope C5 (162 x 229 mm); Envelope DL (110 x 220 mm); A5-R (210 x 148 mm)
Media sizes, custom
76 x 127 to 216 x 356 mm
Paper handling input, standard
250 sheet input tray
Paper handling output, standard
100 sheet output bin
Maximum output capacity (sheets)
Up to 100 sheets (10 mm stack height)
Media types
Paper (bond, brochure, coloured, glossy, heavy, letterhead, light, photo, plain, preprinted, prepunched, recycled, rough), transparencies, labels, envelopes, cardstock
Media weight, supported
60 to 163 g/m² (Uncoated/Matte, recommended), however up to 175 g/m² Postcards and 200 g/m² HP Matte is allowed in the driver; 60 to 163 g/m² (Coated/Glossy, recommended) , however up to 175 g/m² Postcards and 220 g/m² HP Glossy is allowed in the driver.
Paper handling output, standard
100 sheet output bin
Paper handling input, standard
250 sheet input tray
Power
220 to 240 VAC (+/- 10%), 50 Hz (+/- 3 Hz), 60 Hz (+/- 3 Hz)
Power consumption
337 watts (active printing), 7.2 watts (ready), 0.8 watt (sleep), 0.6 watt (Manual-Off), 0.05 (Auto Off/Manual On), 0.6 watt (Auto Off/Wake on LAN) [2]
Sustainable impact specifications
Mercury-free
Operating temperature range
10 to 32.5°C
Recommended operating humidity range
30 to 70% RH
Acoustic power emissions (ready)
2.5 B(A)
What is in the box footnote
Introductory cartridges included: 800 page yield black and 700 page yield colour composite (C/Y/M).
What is in the box footnote number
[4]
Manufacturer Warranty
One-year unit exchange warranty. Warranty and support options vary by product, country and local legal requirements. Go to http://www.hp.com/support to learn about HP award winning service and support options in your region.
Tech spec footnote
[1] Not supporting Windows® XP (64-bit) and Windows Vista® (64-bit); "Compatible Operating Systems" are not supported with INBOX software, but downloadable from online; Full solution software available only for Windows 7 and newer; Windows Server OS install driver only; Windows RT OS for Tablets (32/64-bit) uses a simplified HP print driver built into the RT OS; Linux systems use in-OS HPLIP software.
Tech spec footnote
[2] Power requirements are based on the country/region where the printer is sold. Do not convert operating voltages. This will damage the printer and void the product warranty. Power consumption values typically based on measurement of 115V device.
Tech spec footnote
[3] Power requirements are based on the country/region where the printer is sold. Do not convert operating voltages. This will damage the printer and void the product warranty. Energy Star value typically based on measurement of 115V device.
Tech spec footnote
[4] Introductory cartridges included: 800 page yield black and 700 page yield colour composite (C/Y/M).
Tech spec footnote
[5] Replacement 207A cartridge average composite (C/Y/M) declared yield 1,250 and average black yield 1,350 pages; Replacement 207X cartridge average composite (C/Y/M) declared yield 2,450 and average black yield 3,150 pages based on ISO/IEC 19798 and continuous printing. Actual yields vary considerably based on images printed and other factors. For details see http://www.hp.com/go/learnaboutsupplies.
Tech spec footnote
[6] Declared yield value in accordance with ISO/IEC 19798 and continuous printing. Actual yields vary considerably based on images printed and other factors. For details see http://www.hp.com/go/learnaboutsupplies.
Tech spec footnote
[7] Not supporting Windows® XP (64-bit) and Windows Vista® (64-bit); "Compatible Operating Systems" are not supported with INBOX software, but downloadable from online; Full solution software available only for Windows 7 and newer; Windows Server OS install driver only; Windows RT OS for Tablets (32/64-bit) uses a simplified HP print driver built into the RT OS; Linux systems use in-OS HPLIP software.