HP LaserJet Pro MFP M428fdw
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HP LaserJet Pro MFP M428fdw

HP LaserJet Pro MFP M428fdw

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Product specifications

Product name
HP LaserJet Pro MFP M428fdw
Subcategory
Single and multifunction printers
Sub brand
LaserJet Pro
Orderable supplies
CF258A HP 58A Black Original LaserJet Toner Cartridge; CF258X HP 58X High Yield Black Original LaserJet Toner Cartridge
Number of print cartridges
1 (black)
Print speed black
Normal: Up to 40 ppm (default) ; Up to 42 ppm (HP High Speed) [8]
First page out (ready)
Black: As fast as 6.1 sec [10]
Duty cycle (monthly, letter)
Up to 80,000 pages [11] Duty cycle is defined as the maximum number of pages per month of imaged output. This value provides a comparison of product robustness in relation to other HP LaserJet or HP Color LaserJet devices, and enables appropriate deployment of printers and MFPs to satisfy the demands of connected individuals or groups.
Recommended monthly page volume
750 to 4000 [12]
Print technology
Laser
Print quality black (best)
Black: Fine Lines (1200 x 1200 dpi) Color:
Print languages
HP PCL 6, HP postscript level 3 emulation, PDF, URF, Native Office, PWG Raster
Display
2.7" (6.86 cm) intuitive color touchscreen (CGD)
Processor speed
1200 MHz
Automatic paper sensor
No
Minimum system requirements
2 GB available hard disk space, Internet connection, USB port, Internet browser. For additional OS hardware requirements see http://microsoft.com 2 GB available hard drive space, Internet connection or USB port, OS hardware requirements see apple.com;
Compatible operating systems
Windows 11; Windows 10; Windows 8; Windows 8.1; Windows 7; Windows Client OS; Android; iOS; Mobile OS; macOS 10.12 Sierra; macOS 10.13 High Sierra; macOS 10.14 Mojave
Memory
512 MB
Memory, maximum
512 MB
Internal Storage
No
Media sizes supported
Tray 1: Letter; Legal; Executive; Oficio (8.5 x 13 in); 16K; Japanese Postcard; Double Japan Postcard Rotated; Envelope #10; Envelope Monarch; Envelope B5; Envelope C5; Envelope DL; Custom Size; 4 x 6 in; 5 x 8 in; Statement; Tray 2 & Tray 3: Letter; Legal; Executive; Oficio (8.5 x 13 in); Custom Size; 5 x 8 in; Statement
Media sizes, custom
Tray 1: 3 x 5 to 8.5 x 14 in, Tray 2, 3: 4.13 x 5.85 to 8.5 x 14 in
Paper handling input, standard
100-sheet tray 1, 250-sheet input tray 2; 50-sheet Automatic Document Feeder (ADF)
Paper handling input, optional
Optional third 550-sheet tray
Paper handling output, standard
150-sheet output bin
Maximum output capacity (sheets)
Up to 150 sheets
Duplex printing
Automatic (default)
Media types
Paper (plain, EcoEFFICIENT, light, heavy, bond, colored, letterhead, preprinted, prepunched, recycled, rough); envelopes; labels;
Media weight, supported
Tray 1: 16 to 46.6 lb; tray 2, optional 550-sheet tray 3: 16 to 32 lb
Media weights, supported ADF
16 to 32 lb
Scanner type
Flatbed, ADF
Scan file format
PDF, JPG, TIFF
Scan resolution, optical
Up to 1200 x 1200 dpi
Scan size (ADF), maximum
8.5 x 14 in
Scan size (ADF), minimum
4 x 6 in
Scan speed (normal, letter)
Up to 31 ppm/49 ipm (b&w), up to 21 ppm/36 ipm (color) [14]
Recommended monthly scan volume
750 to 4000 750 - 4,000
Duplex ADF scanning
Yes
Automatic document feeder capacity
Standard, 50 sheets
Scan input modes
Front-panel scan, copy, email, or file buttons; HP Scan software; and user application via TWAIN or WIA
Copy speed (normal)
Black: Up to 40 cpm Color: [6]
Copy resolution (black text)
Up to 600 x 600 dpi
Copy resolution (color text and graphics)
Up to 600 x 600 dpi
Copy reduce / enlarge settings
25 to 400%
Copies, maximum
Up to 999 copies
Power
110-volt input voltage: 110 to 127 VAC (+/- 10%), 50/60 Hz (+/- 2 Hz); 220-volt input voltage: 220 to 240 VAC (+/- 10%), 50/60 Hz (+/- 2 Hz) (Not dual voltage, product varies by part number with # Option code identifier)
Power consumption
510 watts (active printing), 7.5 watts (ready), 0.9 watts (sleep), 0.9 watts (Auto Off/Wake on LAN, enabled at shipment), 0.06 watts (Auto-off/Manual-on), 0.06 (Manual Off) [2]
Sustainable impact specifications
Mercury-free
Operating temperature range
50 to 90.5°F
Recommended operating humidity range
30 to 70% RH
Acoustic power emissions (ready)
Inaudible [7]
Acoustic pressure emissions bystander (active, printing)
53 dB(A)
Minimum dimensions (W x D x H)
16.54 x 15.35 x 12.72 in
Maximum dimensions (W x D x H)
16.93 x 25 x 12.8 in
Package dimensions (W x D x H)
19.56 x 15.66 x 19.29 in
Pallet dimensions
47.24 x 39.37 x 102.56 in (NA), 47.24 x 39.37 x 83.27 in (EMEA, AP)
Package weight
34.1 lb
Pallet weight
1072.9 lb (NA), 868.3 lb (EMEA, AP)
Quantity per pallet
30 (NA), 24 (EMEA,AP)
Count of layers in pallet
5 (NA), 4 (EMEA,AP)
What's in the box
HP LaserJet Pro M428; Preinstalled HP Black LaserJet Toner Cartridge (58A for AMS, yield ~3,000 pages); Getting Started Guide; Support Flyer; Warranty Guide; Regulatory Flyer; Power cord; Phone cord. HP printer software is available at http://www.hp.com/support
Software included
No software solutions are included in the Box, Download software at http://123.hp.com/laserjet or http://hp.com
Manufacturer Warranty
One-year Bench/Depot Repair warranty. Warranty and support options vary by product, country and local legal requirements. Contact your Contractual Vendor or go to hp.com/support to learn about HP award winning service and support options in your region. (wty code 4E; wty ID A033)