HP RP9 G1 Retail System Model 9018
Welcome to the product support page!
HP RP9 G1 Retail System Model 9018

HP RP9 G1 Retail System Model 9018

Submit
Alert
Learn more
Typical locations you may find a serial number on your product:
  • Back of product
  • Under the battery
  • For laptops, press  Fn + Esc
  • For desktops, press Ctrl + Alt + s
  • For Chromebooks, on the sign in screen, press Alt + v
  • On the barcode

Product specifications

Product name
HP RP9 G1 Retail System Model 9018
Subcategory
Point of Sale (POS) and Kiosks
Operating system
Windows 10 Pro 64 [1] Windows 10 IoT Enterprise 2016 LTSB 64 [1] Windows 7 Professional 32 (available through downgrade rights from Windows 10 Pro) [2,16] Windows 7 Professional 64 (available through downgrade rights from Windows 10 Pro) [2,16] Windows Embedded 8.1 Industry Pro Retail 64 [15,16] Windows Embedded POSReady 7 64 [15,16] Windows Embedded POSReady 7 32 [15,16]
Chipset
Intel® Q170
Sustainable impact specifications
Low halogen
Memory Slots
2 SODIMM
Internal drive bays
One 2.5"; Two M.2
Graphics (integrated)
Intel® HD Graphics
Graphics Note
Intel® Core™ processors use Intel® HD Graphics 630. Intel® Celeron® processors use Intel® HD Graphics 610.
I/O Port location
Display Head (bottom)
Ports
1 audio-in; 1 audio-out; 1 DisplayPort™ 1.2; 1 RJ-45; 2 RS-232; 2 USB 2.0; 2 USB 3.0; 3 Powered 12 Volt USB; 1 Powered 24 Volt USB; 1 cash drawer
I/O Port location
Display Head (top, left, right)
Ports
3 USB for peripheral integration
Expansion slots
1 M.2 2230; 1 M.2 2280
Expansion slots note
M.2 2230 slot for WLAN. M.2 2280 slot for SSD
Audio
Conexant CX5001 Audio codec. Integrated high-performance 2x2.2W internal speakers, stereo headphone jack re-taskable for line-out, microphone jack-in, re-taskable for line-in.
Network interface
Intel® I219-LM Ethernet Connection Intel® Dual Band Wireless-AC 7265 802.11ac (2x2) PCIe®; Intel® Dual Band Wireless-AC 8260 802.11ac M.2 and Bluetooth® Combo [7] LAN WLAN
Ecolabels
ENERGY STAR® certified and EPEAT® Gold
Power
230 W, up to 89% efficient, active PFC
Operating temperature range
10 to 40°C 50 to 104°F
Operating humidity range
20 to 85% RH
Minimum dimensions (W x D x H)
18.2 x 9.8 x 13.8 in
Dimension note (imperial)
With ergonomic stand.
Weight
12.3 lb
Weight note (imperial)
Starting weight without stand. Exact weight depends on configuration.
Security management
Power-on password (via BIOS); Setup password (via BIOS); Fingerprint reader; Security lock slot; Trusted Platform Module TPM 1.2; Hood sensor; Kensington Lock; Serial enable/disable (via BIOS); Automatic drive lock; Secure erase (via BIOS); HP Client Security Manager; HP Multi-Factor Authenticate; HP MIK (SCCM Integration); HP Image Assistant; HP vPRO Support; Device Guard Enablement; Self Encrypting Drives
Software
HP Client Security Manager; HP ePrint Driver; HP Recovery Manager; HP Support Assistant; Microsoft Security Essentials
Tech spec footnote
[2] This system is preinstalled with Windows 7 Professional software and also comes with a license and media for Windows 10 Pro software. You may only use one version of the Windows software at a time. Switching between versions will require you to uninstall one version and install the other version. You must back up all data (files, photos, etc.) before uninstalling and installing operating systems to avoid loss of your data.
Tech spec footnote
[4] Multi-Core is designed to improve performance of certain software products. Not all customers or software applications will necessarily benefit from use of this technology. Performance and clock frequency will vary depending on application workload and your hardware and software configurations. Intel’s numbering is not a measurement of higher performance.
Tech spec footnote
[5] Maximum memory capacities assume Windows 64-bit operating systems. With Windows 32-bit operating systems, memory above 3 GB may not all be available due to system resource requirements.
Tech spec footnote
[6] For storage drives, GB = 1 billion bytes. TB = 1 trillion bytes. Actual formatted capacity is less. Up to 16 GB (for Windows 7) and up to 36 GB (for Windows 8.1 and 10) of system disk is reserved for system recovery software.
Tech spec footnote
[7] Wireless cards are optional or add-on features and requires separately purchased wireless access point and internet service. Availability of public wireless access points limited. The specifications for the 802.11ac WLAN are draft specifications and are not final. If the final specifications differ from the draft specifications, it may affect the ability of this desktop PC to communicate with other 802.11ac WLAN devices.
Tech spec footnote
[8] HD content required to view HD images.
Tech spec footnote
[9] Audio line-out is not amplified
Tech spec footnote
[10] HP ePrint requires an Internet connection to HP web-enabled printer and HP ePrint account registration (for a list of eligible printers, supported documents and image types and other HP ePrint details, see www.hp.com/go/businessmpobileprinting).
Tech spec footnote
[11] Microsoft Security Essentials requires Windows 7 and internet access.
Tech spec footnote
[12] This product ships with TPM 1.2 with option to upgrade to TPM 2.0. Upgrade utility is expected to be available by the end of 2015 via HP Customer Support.
Tech spec footnote
[13] EPEAT® registered where applicable. EPEAT registration varies by country. See www.epeat.net for registration status by country.
Tech spec footnote
[14] External power supplies, power cords, cables and peripherals are not low halogen. Service parts obtained after purchase may not be low halogen.
Tech spec footnote
[15] Not all features are available in all editions or versions of Windows. Systems may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to take full advantage of Windows functionality. See http://www.microsoft.com .
Tech spec footnote
[16] In accordance with Microsoft’s support policy, HP does not support the Windows 8 or Windows 7 operating system on products configured with Intel® 7th generation and forward processors or provide any Windows 8 or Windows 7 drivers on http://www.support.hp.com .
Tech spec footnote
[17] Fingerprint reader and the Kensington Lock are optional accessories.
Tech spec footnote
[18] vPRO support requires either an Intel Core i5 or Core i7 processor.
Tech spec footnote
[19] vPRO enablement is a separate option on some products.